Privacy Policy

🔒 Privacy Policy

Last Updated: October 9, 2025

Your privacy and trust are extremely important to us. This Privacy Policy explains how personal information is collected, used, and protected when you interact with our website and services (collectively referred to as the “Services”). By using our Services, you agree to the practices described in this policy.

If you have any questions regarding this Privacy Policy, please contact us at:
📧 erfan.business.uk@gmail.com

🔍 Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, email address, shipping and billing address, phone number

  • Payment Information: Payment details, billing data, and transaction records

  • Account Information: Login credentials, preferences, and saved items

  • Order Information: Products viewed, added to cart, purchased, returned, or exchanged

  • Device & Usage Data: IP address, browser type, device identifiers, and session activity

  • Communications: Emails, customer support inquiries, feedback, and chat messages

🛠 How Information Is Collected

Personal information may be collected through:

  • Direct interactions: When you place an order, create an account, or contact customer support

  • Automated technologies: Cookies, tracking pixels, and analytics tools

  • Third parties: Payment processors, shipping providers, and marketing platforms

🎯 How We Use Your Information

Your information is used to:

  • Process and fulfill orders accurately

  • Communicate order updates and respond to inquiries

  • Personalize your experience and recommend relevant products

  • Send promotional or marketing communications (you may opt out at any time)

  • Detect and prevent fraud, abuse, or unauthorized activity

  • Comply with legal and regulatory requirements

🤝 Sharing of Information

Personal information is shared only with trusted third parties necessary to operate our services, including:

  • Payment processors for secure transactions

  • Shipping and logistics partners to deliver orders

  • Marketing and email service providers

  • Legal or governmental authorities when required by law

✅ We do not sell, rent, or trade your personal information.

🍪 Cookies & Tracking Technologies

Cookies and similar technologies are used to:

  • Remember user preferences

  • Ensure essential website functionality

  • Analyze website performance and user behavior

You may manage or disable cookies through your browser settings at any time.

🚫 Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If such data is identified, it will be deleted promptly.

🔐 Data Security

We use industry-standard security measures to protect your information, including:

  • SSL encryption

  • Secure servers and infrastructure

  • Limited access controls and firewalls

⚠️ While we take strong precautions, no online system is completely secure. Users are encouraged to use strong passwords and protect their account credentials.

🧾 Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Object to or restrict certain data processing activities

  • Request a copy of your stored information

For any privacy-related requests, please contact:
📧 erfan.business.uk@gmail.com